Privacy Policy

Last Updated: January 14, 2025

1. Introduction

Welcome to Deenil Experiences (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.deenilexperiences.com and use our services.

2. Information We Collect

2.1 Information You Provide to Us

  • Name and contact information (email address, phone number, mailing address)
  • Booking information (tour preferences, dates, group size)
  • Payment information (processed through secure third-party payment processors)
  • Communication preferences
  • Any other information you choose to provide

2.2 Information Automatically Collected

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent on pages)
  • Location data (with your consent)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Process and manage your tour bookings
  • Communicate with you about your bookings
  • Send you promotional communications (with your consent)
  • Improve our services and website
  • Ensure website security
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

  • Tour guides and service providers necessary to deliver your tour
  • Payment processors to complete transactions
  • Legal authorities when required by law
  • Service providers who assist in our operations

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • Opt-out of cookies and tracking technologies

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.

8. International Data Transfers

If you are visiting our website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located.

9. Cookie Policy

We use cookies to:

  • Improve website functionality
  • Analyze website traffic
  • Remember your preferences
  • Provide personalized content

You can control cookies through your browser settings.

10. Changes to This Privacy Policy

We may update this privacy policy periodically. The updated version will be indicated by an updated “Last Updated” date and will be posted on our website.

11. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us at:

Deenil Experiences: 2107 W. Farwell Ave, #2, Chicago, IL 60645

Email: info@deenilexpriences.com
Phone: +1 (773) 681-4359

12. California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about your California privacy rights.

13. General Data Protection Regulation (GDPR)

If you are in the European Economic Area (EEA), you have certain rights under the GDPR. These include the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Data portability

14. Consent

By using our website and services, you consent to this privacy policy and our collection, use, and sharing of your information as described above.